Return of goods
- Goods of good quality can be returned within 14 days of receipt. Defects in goods sold in poor quality shall be rectified, the goods shall be replaced and returned in accordance with the provisions of the Civil Code of the Republic of Lithuania.
- The following conditions must be observed when returning goods:
- The returned product must be in its original packaging in good working order (this does not apply if you are returning a faulty product);
- The goods must be in good condition and undamaged by the Buyer;
- The product must be unused and in good condition: labels intact, protective film intact, etc. (this does not apply in the case of returns of faulty goods);
- The returned goods must be in the same condition as received by the Buyer (this clause does not apply in the case of the return of low quality goods);
- The Seller has the right to refuse to accept the Buyer’s return of the Goods if the conditions for returning the Goods have not been met;
- The return of the goods shall be carried out in the manner prescribed by the Seller within 14 (fourteen) days from the date of receipt of the goods (this clause does not apply in the case of low-quality goods, in which case the return of the goods shall be carried out within the statutory warranty period);
- Returns and replacements of goods of satisfactory quality are carried out in accordance with Article 6.22810(1) of the Civil Code;
- Money paid for goods accepted by the Buyer but subsequently rejected shall be refunded to the Buyer’s account no later than 5 (five) days from the date of return of the goods to the Seller, unless the Seller and the Buyer agree otherwise.